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BTEC First Business Level 2 Assessment Guide: Unit 4 Principles of Customer Service
Take the guesswork out of BTEC assessment with sample student work and assessor feedback for all pass, merit and distinction criteria.
180,00 DH
Sur commande
Take the guesswork out of BTEC assessment with sample student work and assessor feedback for all pass, merit and distinction criteria.
| ISBN / EAN | 9781444186833 |
|---|---|
| Auteur | Trotter, Carole |
| Editeur | Hodder Education |