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Customer Knowledge Management
This book presents the interrelationship between customer knowledge management, customer focus and soft skills. It also provides concrete advice on how the management of customer knowledge can be optimized.
950,00 DH
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This book presents the interrelationship between customer knowledge management, customer focus and soft skills. It also provides concrete advice on how the management of customer knowledge can be optimized.
| ISBN / EAN | 9783319050584 |
|---|---|
| Auteur | Sain, Soumit |
| Editeur | Springer International Publishing AG |