Key Concepts in Hospitality Management
Explreos key concepts in hospitality management. There are four different stages to the guest cycle: pre-arrival, arrival, occupancy and departure. The front office team are part of each of the four stages. This text discusses what happens at each stage and the importance of each stage from both the guest's perspective and the perspective of the host accommodation.
2 060,00DH
Explreos key concepts in hospitality management. There are four different stages to the guest cycle: pre-arrival, arrival, occupancy and departure. The front office team are part of each of the four stages. This text discusses what happens at each stage and the importance of each stage from both the guest's perspective and the perspective of the host accommodation.
ISBN / EAN | 9781680945997 |
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Editeur | Arcler Education Inc |