Managing Service Level Quality

Auteur: Massam, Peter
Editeur: John Wiley & Sons Inc
Service Level Management (SLM) is a way of analyzing services viewed in the context of users or service consumers, their requirements, their priorities. This is the first book available which applies quality of service techniques and technologies to wireless/mobile networks 3G/UMTS.
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Service Level Management (SLM) is a way of analyzing services viewed in the context of users or service consumers, their requirements, their priorities. This is the first book available which applies quality of service techniques and technologies to wireless/mobile networks 3G/UMTS.
ISBN / EAN 9780470848487
Auteur Massam, Peter
Editeur John Wiley & Sons Inc