Mastering Customer Relations

Auteur: Cartwright, Roger I.
Editeur: Palgrave Macmillan
An introduction to customer relations, customer service and customer care, describing the concepts, their practical application and their importance. This guide is designed for students of business studies, management and associated fields.
Sur commande
An introduction to customer relations, customer service and customer care, describing the concepts, their practical application and their importance. This guide is designed for students of business studies, management and associated fields.
ISBN / EAN 9780333801598
Auteur Cartwright, Roger I.
Editeur Palgrave Macmillan