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World of Customer Service
Helps you teach your students exemplary customer service practices which is used by professionals in various types of organizations and demonstrate how these skills are critical to reaching company goals, dealing with problems and complaints, and satisfying customers.
900,00 DH
Sur commande
Helps you teach your students exemplary customer service practices which is used by professionals in various types of organizations and demonstrate how these skills are critical to reaching company goals, dealing with problems and complaints, and satisfying customers.
| ISBN / EAN | 9780840064240 |
|---|---|
| Auteur | Gibson, Pattie (Northern Arizona University) |
| Editeur | Cengage Learning, Inc |